Who we are:
This website Copcasa.com is owned by ENIDJITI EOOD, Sofia, registered address: 54 Evlogi i Hristo Georgievi Blvd., UIC: 208524779.
We would like to inform you about the way we collect and process your personal data, as well as your rights. We aim to provide you with accessible and useful information on our website.
Therefore, we have changed our personal data protection policy in a more transparent, understandable and easily accessible form, in accordance with the Personal Data Protection Act and GDPR Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
What is personal data:
Personal data is any information related to an identified or identifiable natural person (such as email address, names, age, date of birth, telephone number, etc.).
Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership and processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health or data concerning the sex life or sexual orientation of a natural person are special categories of personal data. ENIGITY LTD does not collect and process such information about you.
Collection and use of personal data:
ENIGITI EOOD collects, uses, stores and processes your personal data, which is necessary for the provision of the services and goods of ENIGITI EOOD. Your data is used to manage your profile on our website and manage your orders.
What personal data do we collect:
- When creating a Profile, registering on our website, purchasing a product, concluding a contract - your names; your email address; delivery address for the goods you ordered;
- To manage access and identify your account – email address and password;
- Payment details and protection of your payment-related data – email address, customer number, telephone number, billing address, delivery address, information related to the payment method, purchase amount and frequency of purchases;
- For issuing and processing an invoice – your names, invoice address, delivery address, email address, payment method used, payment amount and product(s), date of purchase;
On what basis and for what purposes do we process your personal data?
The main activities, purposes and grounds related to the processing of personal data for ENIGITI EOOD are:
- Platform management activities:
- Data for the purposes of fulfilling an order placed on the basis of concluding a contract;
- Accounting and invoicing of purchases based on our legal obligation to do so;
- Activities to manage your account on our website:
- Data related to managing your access (identification), based on your consent;
- Marketing activities of the Company based on consent.
The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content and advertising. If you do not wish to be included in our mailing list, you can unsubscribe at any time by updating your preferences in your account and on the website.
We use personal information because it helps us develop, deliver and improve our products, services, content and advertising.
We may periodically use your personal information to send important communications such as notifications about your purchases and changes to our terms, conditions, and various policies.
In addition, your data is processed by ENIGITI EOOD for the purposes of:
- Establishing complaints related to products of ENIGITI EOOD, based on legitimate interest;
- Questions addressed to us related to products, based on your consent;
What are cookies and their use:
Cookies are small files of information that are stored in your internet browser (language used, connection time, web pages visited) or hard drive when you visit the site. We may use them in connection with your recent visits to improve and facilitate your search.
What cookies are used by ENIGITI EOOD?
The website uses cookies to facilitate your navigation. The following cookies are used:
- Cookies necessary for the functioning of your search, which enable you to use basic functionalities such as managing a "shopping cart" and maintain your possible identification throughout the search;
- Personalization cookies, which allow you to visit websites in a personalized way according to your previous visits, purchases, etc. They allow you to find the offers that suit you best more quickly;
You can set your internet browser to not store cookies or to delete cookies that have already been stored. If you wish to take advantage of these features, please contact the manufacturer of your internet browser.
If you disable the storage of cookies or delete already stored cookies, depending on their type, the functioning of the site may be disrupted.
Disclosure of your personal data:
In certain cases, ENIGITI EOOD may disclose certain personal information to subcontractors who work with us by providing products and services related to the Company's activities.
In cases where ENIGITI EOOD shares information about you with third parties – suppliers of ENIGITI EOOD, the Company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for this. Your data is considered confidential to our partners as well.
ENIGIT EOOD may be required to disclose your personal information by law, in the event of a legal proceeding, in a legal dispute, and/or upon request by public and governmental authorities in or outside your country of residence. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.
Transfer to third countries:
ENIGITI LTD does not transfer your data to third countries outside the EU as a rule.
Protection of personal information:
ENIGITY LTD takes precautions – including administrative, technical and physical measures – to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.
The online service uses encryption through secure methods on all web pages where personal information is collected.
User-generated content and social networks:
When you post on social media, the personal information you share is visible to other users and may be read, collected, or used by them. You are responsible for the personal information you choose to provide in these instances.
All employees of ENIGIT EOOD are obliged to protect the confidentiality of your information, as well as to comply with the applicable organizational and technical measures for its protection. Access to your data is limited to the principle of necessity for the performance of their duties.
In cases where ENIGITI EOOD shares information about you with third parties - suppliers of ENIGITI EOOD, the Company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for this.
Storage of your personal information:
We will retain your personal information for the period necessary to fulfill the purposes set out in this Privacy Policy, unless we are required by law to retain it for a longer period. Depending on the type of data and the purposes for which it was collected, a retention period is set, after which the information is permanently deleted.
Your rights in relation to your personal data:
By providing your personal data to ENIGITI EOOD, you can at any time:
- check the accuracy, completeness and up-to-dateness of your contact information by logging into your profile on the ENIGITI EOOD website.
- request the right to access your personal data processed by ENIGITI EOOD;
- claim the right to request the appropriate correction, deletion or blocking of your personal data;
- request the right to data portability in a structured, commonly used and machine-readable format;
- claim the right to object at any time to the processing of your personal data where there are legitimate grounds for doing so;
- request the right to refuse processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
- claim the right to complain to the Personal Data Protection Commission if you believe that your data protection rights have been violated.
If you would like to exercise your rights or opt out of receiving the newsletter and other marketing communications, you can contact us by sending a message to office@enigity.com
Children:
We do not collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
Validity and updating of the policy:
Our Privacy Policy may be updated periodically. If there is a change to this policy, a notice will be posted on our website, along with the updated Privacy Policy.
Contact details:
If you would like to contact us with questions regarding our privacy policy, please use the email address: office@enigity.com
This policy is effective from 01.11.2025.
Last modified on 01.11.2025